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Privacy Policy – CostaSul Transfers

Last updated: 17/06/2025

Your privacy is important to us. CostaSul Transfers is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and applicable legislation in Portugal.

1. Data Controller

CostaSul Transfers
Email: info@costasultransfers.pt
Phone: (+351) 933 117 377

2. What Personal Data We Collect

We collect the following personal data:

  • Full name

  • E-mail address

  • Phone number

  • Booking details (dates, times, pick-up points and destination)

  • Payment information (if applicable)

  • Other information relevant to the provision of the service

3. Purpose of processing

Your data will be processed for:

  • Processing and managing transfer reservations

  • Communicate with the customer about the booking

  • Issue invoices and proof of service

  • Complying with legal and tax obligations

  • Improving the quality of the service provided

4. Legal basis

The treatment is based on:

  • In the performance of a contract (Art. 6(1)(b) GDPR)

  • In compliance with legal obligations (point c)

  • In the legitimate interest of the company (point f), namely for the purposes of security and continuous improvement of the service

  • Your consent, where applicable (e.g. marketing)

5. Data retention

The data will be kept for as long as necessary for the purpose of the processing or for as long as the law requires (e.g. tax obligations).

6. Sharing with Third Parties

CostaSul Transfers does not share your data with third parties, except:

  • When necessary for the execution of the service (e.g. drivers or operational partners)

  • When required by law or court order

7. Data Subject Rights

Under the terms of the GDPR, you have the right to:

  • Accessing your data

  • Rectify incorrect or outdated data

  • Request erasure (“right to be forgotten”)

  • Limiting or opposing treatment

  • Data portability

  • Withdraw your consent, where applicable

You can exercise these rights by sending a request to info@costasultransfers.pt

8. Data Security

We use appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access or disclosure.

9. Cookies

Our website may use cookies to improve the user experience. Your explicit consent will always be requested for this purpose.